Getting to meaningful interactions.
Introducing a new platform in a crowded space required finding differentiation. We found that all other platforms were very focused on the technology and not on the end users. And in Carestream’s case, there were benefits to the platform for Patients and Payors. So, the creative work ensured that the human element of those who benefited from the technology was front and center.
Result
This strategy has provided a roadmap for content development and microsite enhancements for over two years now. The strategy, approach and execution of this product launch has set a high bar within Carestream. Other product groups are using many of the same frameworks and documents for their launches.